{"xsrfToken":"e27425af8c72c2b397035562d56ef83294b755c3_lout","branding":{"id":"2","key":"ae","name":"Aula Emprende","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d97fe4e7-bbe4-4ce6-836c-28b7508c5c23/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZTQyZDllOC0wMDlhLTQwMmYtYThhNS1lNTI5YzA0ZjFlYzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ5N2ZlNGU3LWJiZTQtNGNlNi04MzZjLTI4Yjc1MDhjNWMyMyI6WyJyZWFkIl19LCJleHAiOjE3NDE3OTUzMDAsIm5iZiI6MTc0MTc5NDcwMH0.KLZhdvYbuIXh4gWuEJE7Ox1VH8P6j06EVhQswdUuULg&client=7e42d9e8-009a-402f-a8a5-e529c04f1ec1&mode=fit","logoId":"d97fe4e7-bbe4-4ce6-836c-28b7508c5c23","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"inglés (Estados Unidos)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"español (España)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"francés (Francia)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#ad1d68","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"ae","projectId":10004,"serviceDeskId":2,"name":"Aula Emprende","description":"<p>Te damos la bienvenida al centro de soporte de Aula Emprende. Pon aquí todas las dudas y consultas que tengas sobre esta plataforma de aprendizaje.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"22","name":"Curso","descriptionHtml":"<p>¿Tienes dudas sobre el contenido de los cursos? ¿Algún problema en su avance? Haznos llegar tus preguntas para poder ayudarte.</p>","callToAction":"Curso","introHtml":"<p>¿Dudas con el funcionamiento de un curso?</p>","icon":10482,"iconUrl":"https://anovamadridemprende.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[2],"key":""},{"id":"20","name":"Información general","descriptionHtml":"<p>Para cualquier duda general sobre el uso y manejo de la plataforma de Aula Emprende.</p>","callToAction":"Información general","introHtml":"<p>Dudas generales sobre el uso y funcionamiento de la plataforma de Aula Emprende</p>","icon":10466,"iconUrl":"https://anovamadridemprende.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[2],"key":""},{"id":"21","name":"Inscripción y matriculación","descriptionHtml":"<p>Si tienes alguna duda relativa a tu matrícula o la inscripción en alguno de los cursos, indícanoslo para que podamos ayudarte.</p>","callToAction":"Inscripción y matriculación","introHtml":"<p>Ayuda con la inscripción y/o matriculación</p>","icon":10525,"iconUrl":"https://anovamadridemprende.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10525","groups":[2],"key":""},{"id":"23","name":"Solicitud de baja","descriptionHtml":"<p>¿Quieres borrar tu cuenta de Aula Emprende? Haznos llegar tu solicitud, indicando el correo electrónico con el que te registraste para iniciar el proceso de baja.</p>","callToAction":"Solicitud de baja","introHtml":"<p>¿Deseas darte de baja de la plataforma? Infórmanos</p>","icon":10500,"iconUrl":"https://anovamadridemprende.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10500","groups":[2],"key":""},{"id":"24","name":"Soporte técnico","descriptionHtml":"<p>¿Has encontrado algún error en la plataforma? Indícanoslo, describiendo todo lo posible el problema para que podamos ayudarte.</p>","callToAction":"Soporte técnico","introHtml":"<p>Incidencias generales</p>","icon":10550,"iconUrl":"https://anovamadridemprende.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[2],"key":""},{"id":"15","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://anovamadridemprende.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[20,21,22,23,24]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"inglés (Estados Unidos)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZTQyZDllOC0wMDlhLTQwMmYtYThhNS1lNTI5YzA0ZjFlYzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3OTU5MDAsIm5iZiI6MTc0MTc5NDcwMH0.jj8CttcR1vwPjEWm-H4VyLdrYFE5AGlYKVqeo0BB4a4","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"7e42d9e8-009a-402f-a8a5-e529c04f1ec1","tokenDurationInMins":20}},"reqCreate":{"id":24,"projectId":10004,"form":{"name":"Soporte técnico","descriptionHtml":"<p>&iquest;Has encontrado alg&uacute;n error en la plataforma? Ind&iacute;canoslo, describiendo todo lo posible el problema para que podamos ayudarte.</p>","callToAction":"Soporte técnico","intro":"<p>Incidencias generales</p>","instructions":"<p>&iquest;Has encontrado alg&uacute;n error en la plataforma? Ind&iacute;canoslo, describiendo todo lo posible el problema para que podamos ayudarte.</p>","icon":10550,"iconUrl":"https://anovamadridemprende.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/24","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/24","calendarParams":{"firstDay":1,"date":"2025-03-12T15:51:40+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZTQyZDllOC0wMDlhLTQwMmYtYThhNS1lNTI5YzA0ZjFlYzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE3OTU5MDAsIm5iZiI6MTc0MTc5NDcwMH0.jj8CttcR1vwPjEWm-H4VyLdrYFE5AGlYKVqeo0BB4a4","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"7e42d9e8-009a-402f-a8a5-e529c04f1ec1","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=anovamadridemprende","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e27425af8c72c2b397035562d56ef83294b755c3_lout","baseUrl":"https://anovamadridemprende.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://anovamadridemprende.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["enero","febrero","marzo","abril","mayo","junio","julio","agosto","septiembre","octubre","noviembre","diciembre"],"monthsShort":["ene","feb","mar","abr","may","jun","jul","ago","sep","oct","nov","dic"],"weekdaysShort":["dom","lun","mar","mié","jue","vie","sáb"],"weekdays":["domingo","lunes","martes","miércoles","jueves","viernes","sábado"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7e42d9e8-009a-402f-a8a5-e529c04f1ec1","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"487469488ad94730989988268d4aa065","siteDefaultLanguageTag":"es-ES","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}